Ottawa 2017-12-14T21:16:03+00:00


Accident? Traffic ticket? Let our licensed paralegals be your voice in court…

Serving over one million clients since 1984. Walk-ins welcome. Free consultation.
Most everyone who has ever driven a car knows the feeling. You see the flashing lights in your rear-view mirror, and while they may appear closer than they are, they’re not nearly far enough away.
What follows for most drivers is a sense of helplessness, knowing that they’ll likely have to pay a fine with the potential for demerit points, licence suspension and the guarantee for skyrocketing insurance rates, especially for young drivers.

But all is not lost and that’s where POINTTS™, The Traffic Ticket Specialists comes in.

“For most people it’s not first and foremost about the fine,” said Randy Smale one of POINTTS™ Ottawa’s licensed paralegals, “although they’d rather not pay the fine, it’s not first and foremost about the demerit points either, it’s the insurance implications.”
Founded in 1984 in Toronto and operating in Ottawa since 1986, POINTTS™ offers paralegal service to anyone wishing to fight their ticket. To date POINTTS™ has served over 1,000,000 clients from “16 to 86.”

“We offer free consultation where people can come in and talk to us,” said Smale. “If there’s something we can do, we’ll tell you. If there’s nothing we can do, we tell them that too.”

Smale attributes the high level customer satisfaction to the in-depth and knowledgeable service they receive at POINTTS™ and as a 13 year veteran of the Ottawa Police Service before his change of career in 1999, Smale offers his clients a wealth of experience.
“Its a wealth of knowledge that I’m able to impart to them,” said Smale, “our definite benefit is our experience in dealing with the police, with the prosecutors, in dealing with the court system.”
The experience could help people with something as simple as making sure their ticket was written and filed properly, which could lead to a dismissal of charges. In more complex cases, however, their knowledge of the system, burden of proof and the process by which the police operate can be invaluable when determining if a ticket is worth fighting.

“We go through everything step-by-step with everyone that comes through the door,” said Smale. “If you come in with a ticket we tell you the problems, we tell you the issues we see for you.”

Clients of POINTTS™ also have access to their entire network which stretches across Ontario into Manitoba and Alberta.
Though they offer a wide network, POINTTS™ is ultimately about helping the little guy in his attempt to fight city hall.
“I didn’t like giving out tickets when I was a police officer but I gave out lots of tickets,” said Smale “but now I help people out with their tickets. It’s a good feeling, I enjoy doing what I’m doing.”
If there is was one thing Smale could say to anyone faced with a ticket?
“Never, ever simply pay a ticket,” he advises, “always call, paying that ticket could be the worst thing you do” “It doesn’t cost you anything to call us,” Smale concludes “but it could cost you plenty if you don’t.”
It’s that straightforward approach, along with their A+ rating with the Better Business Bureau, which has won POINTTS™ the Consumer Choice Award for last couple years.

A lifeline for ticketed drivers

When faced with fines, demerit points, and skyrocketing insurance costs, ticketed drivers often don’t know where to begin, and that’s where POINTTS™ — The Traffic Ticket Specialists — come in.
As one of Canada’s oldest independent traffic ticket agency, POINTTS™’ certified paralegals provide advice to and legal representation for anyone fighting a traffic ticket.
POINTTS™ offers free consultations on all tickets, and represents their clients in court, when needed.
“For more than 32 years, through hard work and dedication, POINTTS™ has served over 1 million clients and continues to provide outstanding service throughout eastern Ontario and the Ottawa Valley,” said Randy Smale, of POINTTS™ Ottawa. “We sincerely appreciate the confidence our clients have placed in POINTTS™ and remember that when you need us, we’ll be there to serve you. Thank you.”

Randy Smale
Randy SmaleOperations Manager
Scott Smith
Scott SmithLicensed Paralegal

Paying the Fine is Admitting Guilt

Don’t pay the Fine. Avoid Demerit Points and Hefty Insurance Increases. Fight your Ticket Today. Call us at 1-888-787-0260 and a POINTTS™ Traffic Ticket Specialist will provide you with a Free Initial No Obligation Consultation.

What People Are Saying About POINTTS™
Don’t just take it from us, let our customers do the talking!

“…POINTTS Belleville was the first place I had brought my traffic ticket, and I am grateful I did not think twice. I followed their direction towards my case and it fell precisely how they predicted. I was granted an appeal, and my charges were dropped. I would highly recommend to anyone with a traffic ticket to be consulted by their fantastic agents before taking action on their own.”
Shayna V.
POINTTS – I would just like to say thank you very much for your service! When I called around for advice my Pointts representative was the first company that actually talked to me like I was a human being, and that made everything so much easier. I didn’t have to miss any time working to attend court and deal with this matter and the outcome was better than I could have hoped for! I was kept up to date throughout the process and it was no longer a complicated experience. I will be highly recommending your service to any friends and family who have traffic ticket issues in the future!
Thank you again! 
Nicole H.
“POINTTS …thank you for the excellent job you and your colleagues did in reducing my speeding fine from $240 to $60 and even more importantly reducing points from 4 to 0!!! You made the process seamless and easy for me as a client. Would be happy to recommend your services to any of my friends should they ever need them. Thanks again.”
“POINTTS BARRIE – … Liz ultimately used all her negotiating skills to achieve a resolution where I accumulated ZERO Demerit Points and paid a very small fine. I have nothing but praise and appreciation for what she has done for me. She will be highly recommended by me to anyone I know who happens to need the services of POINTTS. Thank you so much! 
“POINTTS – Thank you for the excellent representation of my case at the court”.
Ned A.
POINTTS OTTAWA – “I would like to thank you for the service provided when I need it the most. Your help went beyond my expectations. You were caring, understandable and respectful while providing an excellent professional service. I will recommend you to anyone that will be in need for such service”.
POINTTS – “Thank you Elizabeth for your attending to this matter on my behalf. Your professionalism is above expectation. Many thanks also to the POINTTS team”.
Douglas M.
POINTTS BELLEVILLE – “Abbey was quite overwhelmed with the thought of needing to attend court, your expertise avoided that needing to happen. Given our daughter’s age of 21, at the time, and her being a relatively young driver on our insurance this could have affected us greatly.
You both have been terrific to deal with, Abbey appreciated your calming affect in conversation, as did I.
Once again, Thank you very much for making this whole scenario wipe clear altogether, this was a very pleasant surprise.
The cost of POINTTS paid off in every sense of the word.”
Sherri H.
POINTTS OTTAWA – “All I can say is thank you very much for your services which are very much appreciated.
I will not hesitate to direct anyone I meet in the future in similar circumstances to your services.
Chris G.
POINTTS WINDSOR – “It was a pleasure and a HUGE stress relief to have you in my corner and not to have to worry about it…just as you told me on day one.”
Brian B.
law society of upper canada

The Law Society regulates Ontario lawyers and paralegal licensees in the public interest.
We ensure that these individuals are licensed and insured, qualified to help you through the legal process and meet standards of learning, competence and professional conduct.

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