Ottawa 2018-01-10T01:54:08+00:00

Serving courts in Alexandria, Brockville, Cornwall, Deep River, Kemptville, Killaloe, L’Orignal, Morrisburg, Ottawa, Pembroke, Perth and Renfrew.

1948 Merivale Rd #204, Nepean, ON K2G 1E9
Phone Consultation: 1-888-787-0260

Randy Smale
Randy SmaleOperations Manager
Scott Smith
Scott SmithLicensed Paralegal


Accident? Traffic ticket? Let our licensed paralegals be your voice in court…

Serving over one million clients since 1984. Walk-ins welcome. Free consultation. Most everyone who has ever driven a car knows the feeling. You see the flashing lights in your rear-view mirror, and while they may appear closer than they are, they’re not nearly far enough away. What follows for most drivers is a sense of helplessness, knowing that they’ll likely have to pay a fine with the potential for demerit points, licence suspension and the guarantee for skyrocketing insurance rates, especially for young drivers.

But all is not lost and that’s where POINTTS™, The Traffic Ticket Specialists comes in.

“For most people it’s not first and foremost about the fine,” said Randy Smale one of POINTTS™ Ottawa’s licensed paralegals, “although they’d rather not pay the fine, it’s not first and foremost about the demerit points either, it’s the insurance implications.” Founded in 1984 in Toronto and operating in Ottawa since 1986, POINTTS™ offers paralegal service to anyone wishing to fight their ticket. To date POINTTS™ has served over 1,000,000 clients from “16 to 86.”

“We offer free consultation where people can come in and talk to us,” said Smale. “If there’s something we can do, we’ll tell you. If there’s nothing we can do, we tell them that too.”

Smale attributes the high level customer satisfaction to the in-depth and knowledgeable service they receive at POINTTS™ and as a 13 year veteran of the Ottawa Police Service before his change of career in 1999, Smale offers his clients a wealth of experience. “Its a wealth of knowledge that I’m able to impart to them,” said Smale, “our definite benefit is our experience in dealing with the police, with the prosecutors, in dealing with the court system.” The experience could help people with something as simple as making sure their ticket was written and filed properly, which could lead to a dismissal of charges. In more complex cases, however, their knowledge of the system, burden of proof and the process by which the police operate can be invaluable when determining if a ticket is worth fighting.

“We go through everything step-by-step with everyone that comes through the door,” said Smale. “If you come in with a ticket we tell you the problems, we tell you the issues we see for you.”

Clients of POINTTS™ also have access to their entire network which stretches across Ontario into Manitoba and Alberta. Though they offer a wide network, POINTTS™ is ultimately about helping the little guy in his attempt to fight city hall.
“I didn’t like giving out tickets when I was a police officer but I gave out lots of tickets,” said Smale “but now I help people out with their tickets. It’s a good feeling, I enjoy doing what I’m doing.” If there is was one thing Smale could say to anyone faced with a ticket? “Never, ever simply pay a ticket,” he advises, “always call, paying that ticket could be the worst thing you do” “It doesn’t cost you anything to call us,” Smale concludes “but it could cost you plenty if you don’t.” It’s that straightforward approach, along with their A+ rating with the Better Business Bureau, which has won POINTTS™ the Consumer Choice Award for last couple years.

A lifeline for ticketed drivers

When faced with fines, demerit points, and skyrocketing insurance costs, ticketed drivers often don’t know where to begin, and that’s where POINTTS™ — The Traffic Ticket Specialists — come in. As one of Canada’s oldest independent traffic ticket agency, POINTTS™’ certified paralegals provide advice to and legal representation for anyone fighting a traffic ticket. POINTTS™ offers free consultations on all tickets, and represents their clients in court, when needed. “For more than 32 years, through hard work and dedication, POINTTS™ has served over 1 million clients and continues to provide outstanding service throughout eastern Ontario and the Ottawa Valley,” said Randy Smale, of POINTTS™ Ottawa. “We sincerely appreciate the confidence our clients have placed in POINTTS™ and remember that when you need us, we’ll be there to serve you. Thank you.”

What People Are Saying About POINTTS™
Don’t just take it from us, let our customers do the talking!

“…POINTTS Ottawa… I wish to thank you and your staff for the courtesy and professionalism you extended in dealing with my case. Not to mention the speed and outcome in which it was handled. This was a very stressful and unfortunate incident that occurred and would have severely affected my driving record, insurance rate, as well as my job. POINTTS™ provided an invaluable service, which I would recommend to anyone who receives a traffic violation. Once again many thanks.”
C. V.
POINTTS™ Ottawa – Thank you so much for the help you have given me. Again, thank you, very very much. I would highly recommend you to anyone who needs help.
POINTTS™ Ottawa – Having your first accident with your first car after driving it for over 265,000 km in thirteen years is a shock, but being charged with careless driving is an even bigger shock. I personally believe that the charges against me were unjust, and I was determined to go to court to clear myself. The day after the accident, I found POINTTS™ – The Traffic Ticket Specialists – someone who could help me prepare to fight this charge. My sincere thank you and appreciation for the assistance that you provided to me in my particular case, and for the efficient way that you handled it. From the very first call, I was most impressed with your up-front evaluation of the situation, and the support that you could provide. I was very concerned, upset and stressed at that time, and what a relief to know that I was leaving this situation in such capable, experienced hands. Your reassurance was most welcome. You proved me right, and beyond my expectations.
POINTTS OTTAWA – “I would like to thank you for the service provided when I need it the most. Your help went beyond my expectations. You were caring, understandable and respectful while providing an excellent professional service. I will recommend you to anyone that will be in need for such service”.
POINTTS OTTAWA – “All I can say is thank you very much for your services which are very much appreciated.
I will not hesitate to direct anyone I meet in the future in similar circumstances to your services.
Chris G.
  • We fight all traffic tickets
  • We fight all traffic tickets

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Paying the Fine is Admitting Guilt

Don’t pay the Fine. Avoid Demerit Points and Hefty Insurance Increases. Fight your Ticket Today. Call us at 1-888-787-0260 and a POINTTS™ Traffic Ticket Specialist will provide you with a Free Initial No Obligation Consultation.